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eGap: Online TNA, continuous professional development and return on investment measurement.
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The Gap Partnership

eGap Support

If the answer to your query is not below, please contact eGap Support.

How do I get the benefits of eGap?

For more information about the functionality and resources available to delegates to support the learning process via eGap, please contact a member of the team on +44 (0)1442 291900.

How do I log in to eGap?

To log in to eGap you need to click on the 'eGap Login' button and enter your email address and password.

If you are a new user to eGap, you need to select the 'Register' button and enter your registration code. This can be found in your joining instructions under the eGap user guide section.

Where do I find my registration code to register on eGap?

If you are a new delegate attending one of our workshops, you will find your registration code in your joining instructions under the eGap user guide section.

I have registered with eGap before but cannot remember my password - can you give this to me?

To maintain the security within all our information systems, means that members of the Client Services Team can no longer access your passwords.  If you have forgotten your password, click here and follow the instructions. An email will be sent to you with a temporary password.

I have selected forgotten password and followed the steps, but have not received an email?

Please check your spam filters. If after an hour you have still not received the email, please contact our Client Services Team on +44 (0)1442 291900.

What do I do if I change companies?

Send an email stating your name, old and new email addresses and the name of both companies to

Where do I find the pre-workshop information and objectives and the Negotiation Profiler?

Once you have logged in to eGap, select the 'My Profile' button, this will open a drop down menu. Click on the link titled either Pre-workshop Information and Objectives or Negotiation Profiler and follow the steps outlined in your eGap user guide.

I do not have time to complete the necessary information on eGap, will this affect my participation in the workshop?

Yes.  This information supplies the consultant with invaluable details regarding the objectives you need to meet as a result of your attendance to the workshop.  The details you provide when registering with this system mean that the programme can be tailored to your needs.  Completing the relevant sections does not take long and a member of the team will be available should you require assistance.


eGap provides continuing professional development, enhancing our promise to deliver significant behavioral change. eGap is much more than an online course. Below are just a few examples of our resources.

What is eGap?

What is eGap?