If the answer to your query is not below, please contact eGap
How do I get the benefits of eGap?
For more information about the functionality and resources
available to delegates to support the learning process via eGAP,
please contact a member of the team on +44 (0)1442 291900.
How do I log in to eGap?
To log in to eGap you need to click on the 'eGap Login' button
and enter you email address and password.
If you are a new user to eGap, you need to select the 'Register'
button and enter your 'Registration Code'. This can be found in
your joining instructions under the eGap user guide section.
Where do I find my Registration code to register on eGap?
If you are a new delegate attending one of our workshops, you
will find your registration code in your joining instructions under
the eGap user guide section.
I have registered with eGap before but cannot remember my
password - can you give this to me?
No. Our constant and consistent endeavours to promote and
improve security within all our information systems, means that
members of the Client Services Team can no longer access your
passwords. If you have forgotten your password, go to the
eGap Login button in the top right hand corner of your screen and
select the 'forgotten password' link. You will be promoted to enter
your email address and answer to your security question. An email
will be sent to your email account with a temporary password.
I have selected 'Forgotten Password' and followed the steps,
but have not received an email?
Please check your spam filters, as these emails can sometimes be
stopped by company filters. If after an hour you have still not
received the email, please contact our Client Services Team on +44
What do I do if I change companies?
You will need to send an email stating your name, old and new
email addresses and the name of both companies to eGap@thegappartnership.com.
Where do I find the 'pre-workshop Information and Objectives'
and 'Negotiation Profiler'?
Once you have logged in to eGap, you need select the 'My
Profile' button, which open a drop down menu. Click on the links
for 'Pre-workshop Information and Objects' and 'Negotiation
Profiler' and follow the steps outlined in your eGap user
I do not have time to complete the necessary information on
eGap, will this effect my participation in the workshop?
Yes. This information supplies the Tutor with invaluable
details regarding the objectives you need to meet as a result of
your attendance to the workshop. The details you provide when
registering with this system mean that the programme can be
tailored to your needs. Completing the relevant sections does
not take long and a member of staff from The Gap Partnership is
always available should you require assistance.