Aims of programme

The Complete Skilled Negotiator will enable you to:
- Plan and prepare for negotiations optimising the available intelligence
- Develop and control the negotiation agenda
- Identify and implement the most appropriate strategy
- Create and maintain the right climate
- Effectively question the other party
- Use effective listening skills to "get into the other party's head"
- Trade across a range of concessions to achieve maximum benefit
- Develop and present creative proposals which influence the shape of the package and the profitability of the deal
- Employ a range of tools to manage the negotiation
- Control the other party's aspirations and the balance of power
- Maintain self-control and manage perceived conflict
- Resolve problems and deadlock to close the deal
- Secure highly profitable deals