Our business

Our story

Founded in 1997 by negotiation guru, entrepreneur and author Steve Gates, The Gap Partnership is now the world's leading management consultancy specializing in negotiation.

Steve's first office may have been a humble garden shed, but he had an ambitious vision. He had identified a gap in the market for high quality negotiation solutions, and knew that his own passion and expertise for this life-changing commercial skill could fill that space. So Steve left his successful career in retail and set up The Gap Partnership. 

It was in those early days that Steve wrote what is still considered one of the most effective and intelligent behavior change training programs in the world, The Complete Skilled Negotiator. We now deliver this program to more than 10,000 people across the world, every single year.

The Gap Partnership works with some of the world’s biggest companies, influencing their profitability and market value. From our offices across Europe, Asia Pacific, the Americas and South Africa, we provide personalized, blended negotiation solutions for each of our clients. Our people are as passionate about negotiation as Steve was when he started the company. And we are proud of our guarantee of quality, consistency and ROI.

We are a long way from the garden shed in which we began. But we have never deviated from our founder's vision: that negotiation has the power to change not just commercial outcomes and careers, but even lives.

Business Vision

Our vision is to lead the world of negotiation. We want our clients to excel as a result of their partnership with us. To deliver that, we continue to learn, research and innovate to drive our unrivaled expertise in all aspects of negotiation. We harness technology to ensure we have the widest range of pioneering negotiation solutions available. We continue to find new ways to make this a great place to work for our talented people. And we build on the work we do with local communities to help young people realize their potential. 

Why The Gap Partnership?

Helping People Reach Their Potential

Corporate social responsibility

Our purpose is to enable people to reach their potential. We work with global and local charities that give teenagers and young adults opportunities to realize their goals. Recently we partnered with a Mexican charity to provide scholarships for children who would otherwise have had to leave school. To find out more, watch our short film. We are proud of our bronze EcoVadis medal which recognizes the work we do to improve our sustainability.

Executive Leadership Team

Other leaders

Graham Botwright

Chief Executive Officer

Graham joined TGP as a founding partner in 2002. Since then he’s supported hundreds of clients from a broad range of sectors around the world on their most sensitive and complex negotiations. Graham has been central to our business through the development of the quality of our people, proposition and service. He is fascinated by the art of negotiation and the psychology of two parties attempting to grow a relationship while having differing, and sometimes opposing, interests. Graham lives in the UK and is married to Carmel. His hobbies are competitive backgammon, amateur photography and mountain biking.

Rachael Langley

Chief People Officer

Rachael joined TGP in June 2013 to lead our people agenda and implement associated strategies that support our ambitious growth plans across EMEA, Asia and the Americas. Her love of traveling and developing teams has been a constant theme throughout her career and she has held a number of international roles for global organizations such as Avon Cosmetics, easyJet and E.ON. Of these, perhaps her favorite led her to live in the Philippines where she implemented a sales capability program across Asia Pacific. Now back in the UK, Rachael lives in St Albans where she enjoys spending weekends with her husband and son.

 

Steve Gates

Founder and Executive Chairman

Steve founded The Gap Partnership in 1997, and since then has built the business to become the world’s leading management consultancy specializing in negotiation. His understanding of negotiation process, strategy, tactics, behaviors and psychology has enabled his team to shape and mold the most effective negotiation solutions in the world. The author of The Negotiation Book and numerous articles on the subject of negotiation, Steve is passionate about sharing his knowledge and empowering negotiators the world over.In his spare time, Steve is a keen sailor and enjoys spending time at sea with his wife, family and friends. 

Ann Marie Costelloe

Chief Strategy Officer

After nearly two decades working in advertising where she headed up brand strategy, comms and activation for global client accounts such as Britvic, Ann Marie joined The Gap Partnership as its first head of brand and community in 2015. Since then she’s overhauled the brand, spearheaded innovation and created our digital community of negotiators, The Negotiation Society, as well as The Negotiators online, the world’s first online negotiation competition. Ann Marie now sits on the Executive Leadership Team as Chief Strategy Officer, leading the strategic direction of the business and ensuring that initiatives at all levels of the organization are aligned with it. Outside of work Ann Marie is kept busy ferrying around her three sporty children, and perfecting the art of the ultimate home-poured gin and tonic.

Thomas Neubauer

Chief Operating Officer

Thomas has been with The Gap Partnership since 2011. He joined to lead the Central, Eastern Europe & Russia/CIS business before moving to New York in 2014 to head up the Americas business. As COO, Thomas is passionate about growing international business and has extensive experience negotiating within a broad range of sectors as well as managing clients and teams across the globe. Prior to joining The Gap Partnership, he was Managing Director for Swedish IBX Group and European Director of Sales with Capgemini Consulting. Thomas enjoys spending quality time with his family and friends and is a passionate sportsman.

Chris Atkins

Chief Innovation Officer

Chris has been with The Gap Partnership since 2010, bringing with him over 25 years of cross-functional experience and general management at MD and CEO level across a range of sectors and regions. Chris now leads The Gap Partnership's global consulting practice, having served as managing partner for the Asia Pacific Office, and head of global clients. He specializes in cross-cultural negotiation, applying his experience of a decade working in Asia. Chris lives in Oxfordshire with his wife Sarah and whichever of their three grown-up sons has decided to join them at any given moment. 

Nigel Wolfin

Chief Financial Officer

Nigel has been The Gap Partnership’s Chief Financial Officer since March 2008, overseeing the set-up and broader finance, legal, tax and treasury activities of the group. With the company’s strong adviser network, Nigel guides the Board’s consideration of the optimum structure to support continued global growth. Prior to joining the company, Nigel spent eight years as Head of Finance and company secretary of Pinewood Shepperton plc, and before that held roles within the audit and consultancy practices of PwC. Married to Jessica, Nigel attempts, with varying degrees of success, to maintain an influence on the lives of his son and daughter. 

Emma Weare

Global Head of Brand and Marketing

Emma worked in advertising for two decades, creating strategy and campaigns for brands such as British Airways, Axe and Whitbread. She joined The Gap Partnership in 2015, initially to support a global rebrand, but then as the second member of the newly-formed marketing department. Emma now heads up brand and marketing globally, leading a specialist team with a broad remit that includes digital, social, content, events, product innovation, market research and thought leadership. Emma also works with social business Debate Mate, one of The Gap Partnership’s CSR partners. Outside of work, Emma enjoys swimming and yoga, and hanging out with her family, her dog and her friends.

Lance Ward

Senior Partner, Americas

Lance’s diverse background spans from working for consulting firms, such as McKinsey and Arthur Andersen, to owning and selling his own business. Prior to his current role, Lance led retail, specialty, and consulting practices for the Americas, working with numerous Fortune 500 organizations, delivering capability development and strategic planning. As senior partner, Lance is responsible for the development and execution of the Americas’ strategy. Lance enables the sales and delivery teams to partner with our clients to ensure success on their most strategic initiatives.

Eelco Modderman

Senior Partner, APAC

Eelco joined The Gap Partnership in 2017 and now heads up our Asia Pacific region from our office in Tokyo. As a Dutchman living in Asia for over fifteen years, Eelco brings together the best of east and west, with a background is in big data analytics. He is passionate about sustainability, delivering with impact, and the personal growth of his team. Outside of work, Eelco lives with his wife and two children. They share a love for adventure and travel, exploring new places and cultures.

David Goodsell

Head of Finance

David joined The Gap Partnership as Head of Finance in April 2019, after 20 years in finance roles for some of the world’s leading financial and professional services companies, including Ernst & Young, Deutsche Bank, UBS, Barclays and State Street. David oversees finance operations, forecasting and budgeting while acting as lead finance business partner for the executive leadership team and leadership forum. Outside the office David is a huge sports fan and coaches each week at his children’s rugby club.

Graham Stimpson

Senior Partner, Excellence

Graham spent two decades working in the world of consumer goods, where he led sales teams and partnered with Europe’s leading grocery retailers and food service providers. He first encountered The Gap Partnership as a client and delegate on The Complete Skilled Negotiator, and now heads up our global sales proposition. A love of live music across many genres keeps him busy and a birthday present of guitar lessons from his wife means he can now often be heard trying to perform in open mike nights.

Marc Wehrum

Senior Partner, EMEA

Marc has over 20 years of experience in various sectors including FMCG, B2B and software development. He founded a dotcom company in the mid-90s, then joined a multinational in the early 2000s, where his career spanned 15 years, several countries, sales roles and European GM assignments. Marc joined The Gap Partnership in 2018 to head up DACH and Eastern Europe. He lives in rural Saarland with his wife, two kids and a cat, and enjoys skiing, cycling, and good food and wine.

Rob Bedwell

Global Head of Solutions

Rob joined the Gap Partnership in 2010. Prior to that, he designed flight simulators, worked for Dyson, and set up RS Components in Japan. Rob led a team of 55 expert advisors for UKTI, helping companies export to China, Japan, Iran, and the USA. At times of shortage, Rob sourced, priced, and negotiated over 100,000 electronic SKU's from around the world. Outside of work, Rob loves living in the fast lane, and has raced yachts in Japan, coming 3rd in the Race of Champions support program in 2008.

Kevin Lecompte

Global Head of Enterprise Tools

Kevin has 30 years’ management consultancy experience across strategy development and advisory services in Big 5 and boutique Consultancies. He joined The Gap Partnership in 2012 leading the global consultancy division, responsible for the development of the negotiation culture program to deliver a step change to client businesses, delivering value-enhancing strategies and executing negotiations across the globe. As a Senior Partner he is now driving TGP’s Enterprise solutions and in his spare time, Kevin is helping out with the family farm and continuously trying to keep in touch with his three sons on the tennis court and golf course.

Paul Bradford

Global Head of Knowledge

Paul has been a partner at The Gap Partnership since 2002. With a passion for the art and science of negotiation, he has overseen the development and quality of our products and services and led global capability for consulting. Currently head of knowledge, he has a focus on ensuring we stays at the forefront of negotiation. Paul lives with his wife and son in Berkshire. While a keen golfer, he admits he fails to achieve the same results on the green that he does in the negotiation room. 

Graham Botwright

Chief Executive Officer

Graham joined TGP as a founding partner in 2002. Since then he’s supported hundreds of clients from a broad range of sectors around the world on their most sensitive and complex negotiations. Graham has been central to our business through the development of the quality of our people, proposition and service. He is fascinated by the art of negotiation and the psychology of two parties attempting to grow a relationship while having differing, and sometimes opposing, interests. Graham lives in the UK and is married to Carmel. His hobbies are competitive backgammon, amateur photography and mountain biking.

Rachael Langley

Chief People Officer

Rachael joined TGP in June 2013 to lead our people agenda and implement associated strategies that support our ambitious growth plans across EMEA, Asia and the Americas. Her love of traveling and developing teams has been a constant theme throughout her career and she has held a number of international roles for global organizations such as Avon Cosmetics, easyJet and E.ON. Of these, perhaps her favorite led her to live in the Philippines where she implemented a sales capability program across Asia Pacific. Now back in the UK, Rachael lives in St Albans where she enjoys spending weekends with her husband and son.

 

Steve Gates

Founder and Executive Chairman

Steve founded The Gap Partnership in 1997, and since then has built the business to become the world’s leading management consultancy specializing in negotiation. His understanding of negotiation process, strategy, tactics, behaviors and psychology has enabled his team to shape and mold the most effective negotiation solutions in the world. The author of The Negotiation Book and numerous articles on the subject of negotiation, Steve is passionate about sharing his knowledge and empowering negotiators the world over.In his spare time, Steve is a keen sailor and enjoys spending time at sea with his wife, family and friends. 

Ann Marie Costelloe

Chief Strategy Officer

After nearly two decades working in advertising where she headed up brand strategy, comms and activation for global client accounts such as Britvic, Ann Marie joined The Gap Partnership as its first head of brand and community in 2015. Since then she’s overhauled the brand, spearheaded innovation and created our digital community of negotiators, The Negotiation Society, as well as The Negotiators online, the world’s first online negotiation competition. Ann Marie now sits on the Executive Leadership Team as Chief Strategy Officer, leading the strategic direction of the business and ensuring that initiatives at all levels of the organization are aligned with it. Outside of work Ann Marie is kept busy ferrying around her three sporty children, and perfecting the art of the ultimate home-poured gin and tonic.

Thomas Neubauer

Chief Operating Officer

Thomas has been with The Gap Partnership since 2011. He joined to lead the Central, Eastern Europe & Russia/CIS business before moving to New York in 2014 to head up the Americas business. As COO, Thomas is passionate about growing international business and has extensive experience negotiating within a broad range of sectors as well as managing clients and teams across the globe. Prior to joining The Gap Partnership, he was Managing Director for Swedish IBX Group and European Director of Sales with Capgemini Consulting. Thomas enjoys spending quality time with his family and friends and is a passionate sportsman.

Chris Atkins

Chief Innovation Officer

Chris has been with The Gap Partnership since 2010, bringing with him over 25 years of cross-functional experience and general management at MD and CEO level across a range of sectors and regions. Chris now leads The Gap Partnership's global consulting practice, having served as managing partner for the Asia Pacific Office, and head of global clients. He specializes in cross-cultural negotiation, applying his experience of a decade working in Asia. Chris lives in Oxfordshire with his wife Sarah and whichever of their three grown-up sons has decided to join them at any given moment. 

Nigel Wolfin

Chief Financial Officer

Nigel has been The Gap Partnership’s Chief Financial Officer since March 2008, overseeing the set-up and broader finance, legal, tax and treasury activities of the group. With the company’s strong adviser network, Nigel guides the Board’s consideration of the optimum structure to support continued global growth. Prior to joining the company, Nigel spent eight years as Head of Finance and company secretary of Pinewood Shepperton plc, and before that held roles within the audit and consultancy practices of PwC. Married to Jessica, Nigel attempts, with varying degrees of success, to maintain an influence on the lives of his son and daughter. 

Emma Weare

Global Head of Brand and Marketing

Emma worked in advertising for two decades, creating strategy and campaigns for brands such as British Airways, Axe and Whitbread. She joined The Gap Partnership in 2015, initially to support a global rebrand, but then as the second member of the newly-formed marketing department. Emma now heads up brand and marketing globally, leading a specialist team with a broad remit that includes digital, social, content, events, product innovation, market research and thought leadership. Emma also works with social business Debate Mate, one of The Gap Partnership’s CSR partners. Outside of work, Emma enjoys swimming and yoga, and hanging out with her family, her dog and her friends.

Lance Ward

Senior Partner, Americas

Lance’s diverse background spans from working for consulting firms, such as McKinsey and Arthur Andersen, to owning and selling his own business. Prior to his current role, Lance led retail, specialty, and consulting practices for the Americas, working with numerous Fortune 500 organizations, delivering capability development and strategic planning. As senior partner, Lance is responsible for the development and execution of the Americas’ strategy. Lance enables the sales and delivery teams to partner with our clients to ensure success on their most strategic initiatives.

Eelco Modderman

Senior Partner, APAC

Eelco joined The Gap Partnership in 2017 and now heads up our Asia Pacific region from our office in Tokyo. As a Dutchman living in Asia for over fifteen years, Eelco brings together the best of east and west, with a background is in big data analytics. He is passionate about sustainability, delivering with impact, and the personal growth of his team. Outside of work, Eelco lives with his wife and two children. They share a love for adventure and travel, exploring new places and cultures.

David Goodsell

Head of Finance

David joined The Gap Partnership as Head of Finance in April 2019, after 20 years in finance roles for some of the world’s leading financial and professional services companies, including Ernst & Young, Deutsche Bank, UBS, Barclays and State Street. David oversees finance operations, forecasting and budgeting while acting as lead finance business partner for the executive leadership team and leadership forum. Outside the office David is a huge sports fan and coaches each week at his children’s rugby club.

Graham Stimpson

Senior Partner, Excellence

Graham spent two decades working in the world of consumer goods, where he led sales teams and partnered with Europe’s leading grocery retailers and food service providers. He first encountered The Gap Partnership as a client and delegate on The Complete Skilled Negotiator, and now heads up our global sales proposition. A love of live music across many genres keeps him busy and a birthday present of guitar lessons from his wife means he can now often be heard trying to perform in open mike nights.

Marc Wehrum

Senior Partner, EMEA

Marc has over 20 years of experience in various sectors including FMCG, B2B and software development. He founded a dotcom company in the mid-90s, then joined a multinational in the early 2000s, where his career spanned 15 years, several countries, sales roles and European GM assignments. Marc joined The Gap Partnership in 2018 to head up DACH and Eastern Europe. He lives in rural Saarland with his wife, two kids and a cat, and enjoys skiing, cycling, and good food and wine.

Rob Bedwell

Global Head of Solutions

Rob joined the Gap Partnership in 2010. Prior to that, he designed flight simulators, worked for Dyson, and set up RS Components in Japan. Rob led a team of 55 expert advisors for UKTI, helping companies export to China, Japan, Iran, and the USA. At times of shortage, Rob sourced, priced, and negotiated over 100,000 electronic SKU's from around the world. Outside of work, Rob loves living in the fast lane, and has raced yachts in Japan, coming 3rd in the Race of Champions support program in 2008.

Kevin Lecompte

Global Head of Enterprise Tools

Kevin has 30 years’ management consultancy experience across strategy development and advisory services in Big 5 and boutique Consultancies. He joined The Gap Partnership in 2012 leading the global consultancy division, responsible for the development of the negotiation culture program to deliver a step change to client businesses, delivering value-enhancing strategies and executing negotiations across the globe. As a Senior Partner he is now driving TGP’s Enterprise solutions and in his spare time, Kevin is helping out with the family farm and continuously trying to keep in touch with his three sons on the tennis court and golf course.

Paul Bradford

Global Head of Knowledge

Paul has been a partner at The Gap Partnership since 2002. With a passion for the art and science of negotiation, he has overseen the development and quality of our products and services and led global capability for consulting. Currently head of knowledge, he has a focus on ensuring we stays at the forefront of negotiation. Paul lives with his wife and son in Berkshire. While a keen golfer, he admits he fails to achieve the same results on the green that he does in the negotiation room.