
Insights


AI has swiftly integrated into everyday life with no signs of slowing down. But how does it apply to the world of negotiation? In this article, we focus on the impact of AI on commercial negotiations, addressing two key areas: how you can negotiate against it and how to use it to improve the outcome of your negotiations.

In times of instability and unpredictability, the established patterns associated with business relationships can be severely tested. This may cause significant disruption and a negative impact to planned or ongoing commercial negotiations. What can businesses and their negotiators do when faced with uncertainty and the risk it brings?

Scott Chepow considers the rapid rise of omnichannel retail, from the surge in e-commerce to the evolving role of bricks and mortar and the implications for commercial negotiations. As retailers and brands navigate a more complex and interconnected landscape, the ability to negotiate for value across channels has become a critical capability.

Introducing our latest global research project focused on seven key commercial trends and their impact on professionals worldwide. Our unique emphasis on the negotiation angle of each topic provides actionable findings to enhance commercial negotiations and performance.